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Pre-Sales Questions
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Are there any hidden costs or setup fees?
There are absolutely no hidden costs or fees associated with any of our hosting accounts.
Can I order even though I do not live in the US or Canada?
Yes, absolutely! We welcome clients from all over the world and we support all international...
Can you transfer my websites including my files, databases and images from my previous hosting provider to your servers?
SLC-Hosting.Com can arrange and transfer all your files including images, databases, e-mail etc....
Do you have a download file and IP where I can speed test your servers?
There are some hosting companies that provide this, however, the results can vary and can be...
Do you make daily or weekly backups of my website?
Yes, we make backups of your web hosting account, including your files, emails, images, scripts,...
Do you offer 24/7 technical support?
For your convenience SLC-Hosting.Com is staffed 24 hours a day, 7 days a week. If there is...
Do you offer 99.9% uptime guarantee with SLA?
SLC-Hosting.Com offers 99.9% Server Uptime Guarantee, backed by a Service Level Agreement...
Do you offer a money back guarantee?
Most web hosting companies offer a 10-15-day money-back guarantee. However, we are so...
Do you offer custom packages?
Yes, we can consider offering you a custom plan. Please contact our Sales Department along with...
Do you offer Live Chat Support?
We do have that capability and use it when necessary. Our trouble ticket system works...
Do you offer RVSkin and Fantastico?
Yes, Fantastico and RVSkin is enabled on all accounts. 1. Fantastico is the leading...
Do you oversell your servers?
No, we do not oversell our servers. If a client pays for 1GB of disk space and 10GB of monthly...
Do you provide Windows Based hosting?
Yes, we offer Windows Hosting.
How long does it take to setup my account?
All new accounts are usually set up within 1-6 hours. We do not offer instant activation on any...
How many languages does your control panel support?
Our multi-language supports following 23 languages; English, Spanish, Portuguese, French, German,...
How much is extra bandwidth and disk space?
1 GB storage along with 25GB transfer (1 GB Storage + 25GB transfer) would be $5 per month. If...
I am a complete novice. Can I use your services?
You don't need to possess any technical knowledge to reap the benefits of our great services. At...
Is it true that you offer domain registration for only $8.95?
Yes. We can register your domain for US $8.95 for one year. Click Here to register your...
Is it true that you offer free 30 day trial?
The first 30 days are absolutely free of charge and you never have to provide your credit car...
Its been several hours but I still didn't get my account information email?
All new trial accounts are set up within 1-6 hours. If you did not receive your welcome email...
My English knowledge is very poor. Can I use your services?
You don't need to have a good English knowledge to use our services. If you can read this, it...
Unlimited Domain Hosting versus True Multi Domain Hosting
The "Unlimited Domain Hosting" offered elsewhere is almost always based on Domain Pointers (Addon...
What control panel do you use and do you have a demo?
CONTROL PANEL DEMO cPanel is a next generation web hosting...
What happens if I exceed my allocated bandwidth?
First offense, we reposses your automobile. Second offense, we take your home. JUST...
What is True Multi-Domain Hosting?
True Multi Domain Hosting enables you to host multiple domains under one billing account with...
What is True Multi-Geographical Hosting?
True Multi-Geographical Hosting enables you to host multiple web sites on our US, UK and...
What is True-Multi Data Center Hosting?
True-Multi Data Center Hosting enables you to host your sites on multiple US data centers under...
What is True-Multi Server Hosting?
True-Multi Server Hosting enables you to host your web sites on multiple servers with deferent IP...
What kind of Technical Support do you provide?
All departments are open 24/7 for your convenience. Our support team will be working with you...
What separates SLC-Hosting.Com from competition?
Our webmasters, clients & resellers stary around for a good reason: We treat them right...
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